Privacy Policy

Last updated: April 2026

The short version:

We collect only what we need to run your doula page. We don't sell your data. We don't track you across the internet. We use privacy-focused analytics that don't identify individuals. When you delete your account, we delete your data. The rest of this document is the detailed version.

mydoula.page ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use our service.

1. Information We Collect

What we know about you, and why

Information You Provide

We collect information you provide directly to us:

  • Account information: Email address used for authentication
  • Profile information: Name, professional bio, services offered, service areas, certifications, pronouns, and other details you choose to share on your public profile
  • Contact form submissions: When visitors contact you through your profile, we collect their name, email, and message to relay to you
  • Payment information: Subscription payments are processed by Stripe. We do not store your credit card details—only a Stripe customer identifier

Information Collected Automatically

We collect minimal technical information:

  • Analytics: We use self-hosted Umami analytics, which collects aggregate, anonymized usage data without cookies or personal identifiers
  • Session data: We use essential cookies solely for maintaining your login session

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Display your professional profile to the public
  • Relay contact form inquiries from potential clients to you
  • Process subscription payments
  • Send service-related communications (account notifications, trial reminders, important updates)
  • Respond to your questions and support requests
  • Analyze aggregate usage patterns to improve the service
  • Protect against fraudulent or unauthorized activity

3. Information Sharing

We share your information only in the following circumstances:

  • Public profile: Information you add to your profile is publicly visible. This is the core function of the service.
  • Inquiry delivery: When someone submits a contact form on your profile, their information is sent to you via email.
  • Service providers: We share data with third-party services that help us operate (detailed in Section 4).
  • Legal requirements: We may disclose information if required by law, legal process, or government request.
  • Business transfers: If mydoula.page is ever sold or merged with another company, your account information would transfer to the new owners. We would notify you if this happens.

We do not sell your personal information.

4. Third-Party Services

We use the following third-party services to operate mydoula.page:

  • Stripe — Payment processing. Stripe handles all payment data under their own privacy policy and PCI compliance. Stripe Privacy Policy
  • Resend — Email delivery for transactional messages (magic links, notifications). Resend Privacy Policy
  • Umami — Self-hosted, privacy-focused analytics. No cookies, no personal data collection, no cross-site tracking.
  • DigitalOcean — Cloud infrastructure hosting. DigitalOcean Privacy Policy

5. Cookies and Tracking

We're not watching you

We use minimal cookies:

  • Session cookies: Essential cookies that maintain your login session. These expire when you log out or after a period of inactivity.
  • Preference cookies: If a visitor toggles light/dark mode on a doula's public page, we set a small cookie (doula_dark_mode) so the page remembers their choice on return. It stores only "light" or "dark" — nothing that identifies the visitor — and expires after one year.

We do not use advertising cookies, tracking pixels, or third-party analytics that follow you across websites. Our self-hosted Umami analytics is cookieless and does not collect personal information.

6. Data Retention

We retain your information as follows:

  • Account and profile data: Retained while your account is active. Deleted within 30 days of account closure.
  • Contact form inquiries: Retained for 90 days after delivery, then automatically deleted.
  • Payment records: Transaction history retained as required for accounting and legal purposes.
  • Analytics: Aggregate data only; no personal information retained.

7. Your Rights

You have control over your data. Depending on where you live, the law gives you specific rights. Here's what you can ask us to do:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Export: Contact us and we'll help you get a copy of your data
  • Restriction: Request that we limit how we use your data
  • Objection: Object to certain types of processing

To exercise any of these rights, please contact us at privacy@mydoula.page. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit (HTTPS), secure password handling, and regular security reviews. That said, no system is perfect—we can't guarantee absolute security, but we can promise we take it seriously.

9. International Data Transfers

Our servers are in the United States. If you're using mydoula.page from another country, your information will be stored here. Data protection laws vary by country, so we want you to know where your data lives.

10. Children's Privacy

mydoula.page is for professional doulas. It's not designed for children under 13, and we don't knowingly collect their information. If we learn that we have collected information from a child under 13, we will delete it promptly.

11. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). These include the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of personal information. We do not sell personal information.

12. International Users

mydoula.page is designed for doulas practicing in the United States. If you're outside the US and find the platform useful, you're welcome to use it, but please be aware that we may not be able to comply with data regulations specific to your country.

13. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a prominent notice on our service prior to the change becoming effective. Your continued use of the service after changes take effect constitutes acceptance of the revised policy. If you ever have questions about a change, just ask us.

14. Security Breach Notification

If we ever discover that your personal information has been compromised in a security breach, we will notify you by email within 30 days. We will tell you what happened, what information was affected, and what we're doing about it. We take this seriously — you deserve to know.

15. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

privacy@mydoula.page